Tears from the eye normally drain into the nose through the tear duct. If this duct is blocked, the tears spill over on the cheeks, even when a baby is not crying. This happens in 10% of young babies. Most of the time, only one tear duct is blocked.
Your baby may have a blocked tear duct when:
Most of the time, the tear duct will open by itself. Your doctor may tell you to massage the tear duct. To do this:
Your doctor can show you how to do this: