Telephone System Menu and Tips

It is our goal to efficiently direct your phone call to the appropriate department every time you call us.

You will now have the ability to dial each office directly!

Stone Oak (210) 494-2223

Schertz (210) 566-4777   

New Braunfels (830) 214-6708

Bulverde (210) 499-6400

Boerne (830) 816-5055

The menu options are the same for all locations, they are as follows:

1 - Appointment scheduling for new and established patients (Please register online if you have never been seen by one of our doctors.)

2 - Doctors or Hospitals ONLY

3 - Prescription refills or test results

5 - Referrals 

7 - Insurance and Billing, Administration, or Assistance at other locations

8- Medical Records

 

Telephone Tips:

  • It is NOT necessary to listen to our entire menu system if you already know your party’s extension number or the option you need; you can press it at any time. To reach an extension, dial 6 then the extension.
  • Due to the new federally mandated privacy regulations, we are prohibited from leaving a detailed message on your voicemail unless your message identifies you by name. You can give us authorization to leave a detailed message by completing that portion of the registration paperwork.
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