Management Team

We appreciate the trust you have placed in us to provide your child’s healthcare needs and we are here to help. We will do everything in our power to earn and keep your trust. Healthcare can be very complicated, but by working together as a partnership, together we can provide your child with the best medical care available and give your children the best chance of staying healthy and happy. If you have any questions or issues involving our practice or the care and services your children receive from us, please contact one of our managers for help.

Monica Hernandez

Human Resources Business Partner
Phone: 210-499-6474

Monica joined ABCD Pediatrics in September 2016 with 20 years of medical practice experience in the orthopaedic and vascular surgery specialties here in San Antonio. Her experience is in the areas of operations and office management, human resources and credentialing. Monica is a member of the Medical Group Management Association (MGMA), Texas Medical Group Management Association (TxMGMA), San Antonio Medical Group Management Association (SAMGMA) where she also served on its board. She is also a member of the Society of Human Resource Management. Her focus on the Administration team is on recruitment and retention of staff that are committed to providing the best care to our patients.

Beth Sotello

Patient Contact Center Manager
Phone: 210-499-6416

Beth joined ABCD Pediatrics in February 2004 and was the Billing Manager from 2005-2010. Beth returned to ABCD in February 2013 as the Schertz/New Braunfels Front Office Supervisor. In addition to her front office knowledge, she has over 20 years of medical billing experience in a variety of specialties. Beth and her front office team will focus on excellent customer service while becoming an outstanding resource for patient care.

Victoria Waltemath

Administrative Coordinator

Victoria is the former ABCD Pediatrics Practice Adminstrator. Victoria grew up in New Orleans, and attended Louisiana State University in Baton Rouge and Georgia State University in Atlanta. She was Director of Operations for Classic Properties, a real estate development, construction, sales, leasing and management organization operating in New Orleans and Atlanta until the real estate bust in the late 1980’s. Upon her relocation to San Antonio, she was the executive assistant to the CEO of Builders Square and then Diagnostic Clinic of San Antonio prior to joining ABCD Pediatrics in March 2000. Victoria is still part of the ABCD Pediatrics management team in a part time capacity as she balances part time retirement.

Rubely Enriquez

Revenue Cycle Manager

Rubely is a San Antonio native with over 35 years working in healthcare and 25 years serving in a revenue cycle management role in both hospital and clinic revenue cycle management.  She truly enjoys training, coaching, guiding and team building. She has a Bachelor’s in Business Administration from Wayland Baptist University and follows a service leadership management style. She is a certified professional coder with a license in certified risk coding as well. Her goal at ABCD Pediatrics is to support the organization’s excellent patient experience even after the patient has left the clinic.

Sandra Carrasco

Practice Manager — Schertz and New Braunfels

Marlee Hefner

Practice Manager — Bulverde and Boerne

Thank you for your patience and understanding over the last couple of weeks while we have migrated to a new medical records system that will offer a better experience for our patients. Great news! You can now send a NON-URGENT question through our new patient portal and one of our staff members will call you back within 24 business hours.

If your child is sick and needs an appointment right away, on-demand telemedicine visits are still available via KidzDocNow. Your child will be seen by pediatricians that are part of our network. Download the app from your Apple or Android devise or visit