Login to the Patient Portal
New Patient Portal Provides a Link to Health Records.
One of the most exciting new features of our website is the addition of our patient portal. The portal provides parents a secure link to health records and the ability to communicate with us on a variety of healthcare needs. As all of us probably know, sweeping legislation enacted a number of years ago require that all healthcare providers maintain the confidentiality of patient health records. This legislation became known as HIPAA (Health Insurance Portability and Accountability Act). The methods of communication that have been available to us until now (including mail, phone, fax or email) are not compliant under HIPAA regulations, since they are all subject to being compromised by a number of intentional or unintentional acts. We are therefore extremely pleased to roll out our new patient portal, which does meet the criteria of being compliant with the new healthcare regulations under HIPAA.
Once logged on to the patient portal, parents will have access to a number of health-related services including, viewing and printing an immunization record, viewing growth history, viewing any upcoming appointments, obtaining access to statements, maintaining demographic information, taking advantage of online flu clinic scheduling (when available), and given online access to secure messaging with designated members of our staff. Once registered at the new portal, if ABCD Pediatrics needs to communicate with you about medical or administrative matters, we can leave messages for you at the portal, where you can retrieve them at your convenience by logging in to your account through a unique password.
If you create your own account, please be aware that you will not be able to view your children until you have contacted us via email at portal.central@pediatricassociates.com to complete the process on our end.
If you need help registering at the new portal, or if you have any questions or concerns, please send an email to portal.central@pediatricassociates.com.
Patient Portal FAQ
You can schedule and manage office appointments, access your child’s medical records – including immunizations, lab results, referrals, visit summaries, and prescription refills – and even pay your bill.
To sign up for the Patient Portal, fill out the Sign-Up form here. You’ll then receive an email from our practice with a username and password to access the Portal with any web browser or smartphone app (If you don’t see it, please check your spam folder).
You can customize your password after your initial login.
- Register by sending an email to portal.central@pediatricassociates.com as described above.
- Check your inbox for your confirmation email. (If you don’t see it, please check your spam folder.)
- In your confirmation email, click on “Set up Portal Account” and follow the steps.
- After setting up your portal account, you can access the Patient Portal here.
Your practice code is included in the Welcome E-mail for your Family Account. You’ll find it at the bottom of the e-mail.
Yes! All your information is encrypted and secure. You’re protected by a username and password / PIN number of your choice, and also through industry-standard SSL encryption.
Click on the “Trouble logging in?” link and follow the prompts.
f you’re unable to access any information from your account, please reach out to:
No. Both the portal and the healow app are free, so you can always have easy access to your health records, stay informed, and make good health care decisions.
In the “Appointments” section, click “New Appointment.” Then select visit reason and preferred location. You’ll see a list of clinicians working in your selected location, as well as the next available appointment. Select the date and time you prefer and add your appointment details. A 4-digit verification code will be sent to the phone number listed on your account. Enter the code, then click “Verify and Book.” You’ll see your appointment details in the “Dashboard” section of the Portal.
In the ‘’Medical Records” section, click ‘’Lab Diagnostic Report.’’
In the Portal web browser, click on the section named ‘’Medical Records,’’ and select “Immunization History.” You will have an option to print your medical records in this section.
In the Messages section, click “Refill Requests.” You will see a list of current medications. Select the medication you need and click “Refill Request.” If no refills are available, we recommend you schedule an appointment in the “Appointments” section.
You can reset your username and/or password at any time. Select “trouble logging in,” and choose “forgot username” or “forgot password.” You’ll receive an email with a link to reset your password.
User support is built into both the desktop portal and the mobile app. You can also send an e-mail for additional help.
