Virtual telehealth

A virtual telehealth visit is a video conference with an ABCD Pediatrics provider that can often replace an in-office visit, based on certain qualifying conditions. 

First, download the KidzDocNow app from the Apple App Store or Google Play Store. Once the app is downloaded, locate your doctor by entering the practice code DBFADA . Next, enter your patient portal username and password. (If you do not have that information, click on the “Forgot Username or Password” link.) It will ask you to create a PIN number, then prompt you to confirm the PIN to make signing on easier in the future.

Once you have access to the patient portal, you can schedule a virtual telehealth visit online or call our office directly.

ABCD Pediatrics provides virtual telehealth visits 24/7 for your convenience. 

Yes, our providers can often treat minor illnesses, injuries, and other health concerns virtually. We begin the visit by asking specific questions about your child’s medical history, then observe your child via video. In many cases, this process is enough to make a diagnosis and create a treatment plan. Your virtual provider also has access to your child’s medical records and can prescribe medication(s).

If your child needs an in-person visit for any reason, we will help you schedule one to ensure your child gets a complete and comprehensive evaluation.

It’s best to conduct the visit in a private, quiet, and well-lit area with a stable internet connection. Turn off the TV to minimize distractions, and put other children or pets in another room. For safety reasons, you should never conduct a virtual telehealth visit from a moving vehicle.

We recommend preparing just like you would for an in-office visit, jotting down any questions or concerns ahead of time. We also recommend logging on a few minutes early in case there are any technical issues. Your child (the patient) must be present for the visit. Please also have your child’s current medication list nearby. 

Yes, you will receive a text message and email confirming your child’s appointment details, including the date, time, and instructions for joining the visit.

All telehealth visits are conducted through the KidzDocNow app. Existing patients are not required to pay any fees in advance. Instead, we will bill your insurance company. You are responsible for any portion the insurance company does not cover. For self-pay families, a telehealth visit costs $59.